Government EasyPay
Web Security and Privacy Policy
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Web Security
EasyPay Online Service
The protection and security of information that you provide on this website is very important and strict industry standards are applied at all times.

Payment information that you enter when using this site is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This Standard has been developed by the PCI Security Standards Council which is an open global forum responsible for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The information that you provide is protected through the use of Secured Socket Layer (SSL) 128 bit encryption. You will notice that the URL in your browser is "HTTPS" instead of "HTTP". This is because this security feature has been invoked. Your browser may also display a lock symbol on the bottom task bar line to indicate that a secure website is being used.

The storage of payment information on the host server used by this website is protected from external networks by the deployment of firewalls and proxy servers.

EasyPay Online Service
Personal Information Collection Notice
The Reserve Bank of Australia (Reserve Bank) may request the provision of your email address (the Information) via our Government EasyPay card payment site in order to send you a copy of your payment receipt.

This Information is received by the Reserve Bank via our payment gateway service provider, IP Payments Pty Limited (ABN 86 095 635 680) (IP Payments).
  • The Information is stored by IP Payments and accessed only when requested by the Reserve Bank for payer enquiry and support purposes. The Information is retained by IP Payments for a period not exceeding 3 months, after which time the Information is deleted.
  • The Reserve Bank also retains this Information only for the purpose of re-sending your receipt should you advise us that no receipt has been received by you. This Information is retained by the Reserve Bank for a period not exceeding 10 days, after which time the Information is deleted.
If the Information were not collected then the Reserve Bank would not be able to email you a copy of your card payment receipt.

The Information is of a kind which the Reserve Bank does not usually disclose to persons or organisations outside the Reserve Bank.

The Reserve Bank is unlikely to disclose the Information to overseas recipients.

Individuals are entitled under Australian privacy law in certain circumstances to access, and seek correction of, personal information about them held by the Reserve Bank. If you wish to access or update the personal information the Reserve Bank holds about you, or if you have an enquiry or complaint about how the Reserve Bank handles personal information, you can contact the Reserve Bank’s Privacy Officer by email to or by phone on (02) 9551 8111. More information about access, correction and complaints is in the Reserve Bank’s Privacy Policy available on its website at